Fame Hat Carrier Tote Bag

We now offer Instant Exchanges, which means you can exchange and get your item right away.

You will have 30 days to lodge your return but if you opt to exchange or use your credit to shop straight away, the below will apply.

If you're undecided about an exchange, no worries - you can still return your item/s for a store credit to use later. You'll have six months from the date of issue to use your credit.

We aim to process all orders swiftly, within 24 to 72 hours, to ensure fast and efficient shipping. Depending on your location, your package will be carefully delivered to your doorstep within an estimated 6 to 7 business days. Shipping is free for orders over 45€.

You can shop with confidence - our dedicated customer support team is always here to help with returns. We’re committed to making the process smooth and stress-free, with your satisfaction as our top priority.

What are the delivery times?

We deliver your orders within 6 to 7 business days. Please note that order processing takes 1 to 2 days.

How can I track my order?
You can track your order directly on our website. Once your order has been shipped, you will receive a confirmation email with a tracking number. Use this number on our site to monitor the progress of your delivery.

What should I do if I haven’t received my order?
If you haven’t received your order within the expected timeframe, please contact us at: contact@lunivaparis.store
We will do our best to resolve this issue as quickly as possible.

What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product within 30 days of receiving it for a full refund.

How can I return a product?

To return a product, please contact us at contact@lunivaparis.store with your order number and details of the product you wish to return. We will provide you with instructions to proceed with the return.

What payment methods do you accept?

We accept payments via credit card (Visa, MasterCard, American Express)

Can I modify or cancel my order?

If you wish to modify or cancel your order, please contact us as soon as possible at contact@lunivaparis.store
If your order has not yet been processed, we will do our best to make the requested changes.

Do you offer discounts or promo codes?

Yes, we occasionally offer discounts and promo codes. Sign up for our newsletter and follow us on social media to stay informed about our special offers.

Thank you for trusting us by purchasing on our website.